Which means using software that’s specifically designed to redact and produce those redactions accurately.” But mainly you want to make sure you have the right tools in your toolbox. “Anyone doing redactions and producing redacted documents needs to understand how these tools work and build measures into their processes to avoid this type of mistake. “That’s kind of the challenge: picking the right tool for the right job,” says Derek Miller, VP of Business Development at IPRO. So how can you make sure redactions on digital documents are done correctly? In one 2019 grand jury filing, a member of the press was able to defeat these types of manually created redactions by simply copying the black-out boxes and pasting the text into a new document, which also brought over the text and metadata. These challenging file types result in the litigation support or FOIA personnel using Microsoft Office and Adobe Acrobat to draw black boxes over the sensitive material, which is fine if the documents are going to be printed to hardcopy but doesn’t actually redact the digital information from the file. The most common reason this happens, is because law firms and government agencies are taking the “redact by hand” route instead of using tools that properly manage productions to ensure documents meet the expected requirements, making sure the information meant to be kept private is hidden.Įven with redaction technology in place, some file types (like spreadsheet documents) can be difficult to redact, as we see in this week’s eDiscovery Blues™ comic. But that doesn’t mean they’re to be taken lightly! Failure to redact documents or to make sure that redacted content is produced in its redacted format can be case ending (and job ending for the person responsible for the error). But here in the world of eDiscovery and FOIA requests, they’re a part of everyday life.
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